Apple App Refund Criteria

You ll need to have a valid reason for the request it s not meant to be a way to get free trials or short term use but if you buy something by accident buy the wrong thing or get the wrong thing or don t get anything it s how you get your money back. When you buy something through apple there are a few rules for getting a refund. It s safe to say that nobody enjoys venturing into itunes at this point so we re going to focus on the web here.

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If you experience a problem with music movies tv shows books or apps you purchase from itunes or the app store you can request a refund directly from apple.

Apple app refund criteria. You can use any device with a web browser to request a refund. You can request a refund from the app store in two ways. Sign in with your apple id and password.

How to request a refund. Follow the instructions on the page to choose the reason why you want a refund and submit your request. Via apple s website or by using itunes.

If you see the report or report a problem button next to the item that you want to request a refund for click it. Request a refund for apps or content that you bought from apple some purchases from the app store itunes store apple books or other apple services might be eligible for a refund. If you bought an app that simply doesn t work or is broken in some way however a refund is possible.

Certain types of content including apps apple books movies and tv and music may be eligible for a refund.

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