Apple App Refund Process

If you submitted the purchase refund request you ll hear from apple via email within a few days regarding your refund.

Apple app refund process. Sign in with your apple id and password. Screenshot by rick broida cnet. Enter your apple id password when itunes requests it.

It s safe to say that nobody enjoys venturing into itunes at this point so we re going to focus on the web here. Scroll down to the purchase history section and click see all to see a list of your purchases. Choose the app or game you want a refund for and tap report a problem.

Sign in with your apple id and password in the dropdown box select request a refund in the second drop down box pick the appropriate reason scroll down to find the item you d like a refund for. Locate the app you want a refund for. Follow the prompt to either submit the problem visit itunes store support or contact the app developer directly.

If you see the report or report a problem button next to the item that you want to request a refund for click it. It s easier quicker and doesn t involve stepping back in time either. Click on choose problem and select your problem from the menu.

Via apple s website or by using itunes. Sign into your itunes account with your regular username and password. Apps must follow an approved business model and clearly show you the price tell you what you get with your purchase and explain subscription renewal terms up front.

You should hear back from apple within a few days to a week with whether your request for a refund is approved. Apple sends a receipt each time you use our in app purchase feature and you can also view those purchases and subscriptions in your account.