Apple App Refund Request

Request a refund through itunes.

Apple app refund request. To get the process started open and sign into itunes on your mac and then follow these steps to request a refund for an app. Mother of 6 year old son jessica johnson from connecticut has appealed to apple claiming her son. Apps must follow an approved business model and clearly show you the price tell you what you get with your purchase and explain subscription renewal terms up front.

Open your email inbox for your apple id email address search your receipt from apple and locate the receipt from the related purchase locate and click on the report a problem link. 1 click store on the top. If you see the report or report a problem button next to the item that you want to request a refund for click it.

Apple has refused to refund a parent whose child spent 16k usd on sonic forces in the app store. If you experience a problem with music movies tv shows books or apps you purchase from itunes or the app store you can request a refund directly from apple. Sign in with your apple id and password.

It s easier quicker and doesn t involve stepping back in time either. We recommend using your apple device to initiate your refund request. You can request a refund from the app store in two ways.

Sign in with your apple id and password. Follow the instructions on the page to choose the reason why you want a refund and submit your request. If you see the report or report a problem button next to the item that you want to request a refund for click it.

Apple sends a receipt each time you use our in app purchase feature and you can also view those purchases and subscriptions in your account. 3 enter your apple id password when prompted. You ll need to have a valid reason for the request it s not meant to be a way to get free trials or short term use but if you buy something by accident buy the wrong thing or get the wrong thing or don t get anything it s how you get your money back.