Ios Device App Logs
Open the tableau mobile app and recreate the issue.
Ios device app logs. However you can also find them on your computer after syncing your device. Click on the up triangle on the bottom of the screen to view device logs. How to use console on macos to view the iphone debug console.
Open the console app by searching for console in the spotlight search magnifying glass in the upper right corner. Click on the down arrow on the bottom right of the screen to save the device logs as a file. Input a description of your issue s and or your support ticket number 6.
Any ideas how to get console logs from a user device running ios 8. Select view device logs button under the device information section on the right hand panel to view crash logs. To send your app logs please follow the steps below.
Connect the iphone or ipad you want to view logs for to a mac by using a usb connection be sure to unlock the ios device as well open the console app on mac os found in the applications utilities directory from the console app sidebar look under the devices section and select the iphone or ipad that is connected to the mac. Previous methods including the iphone configuration utility do not seem to work with ios 8 the latter just doesn t show anything for the console. On macos high sierra mojave and catalina you can use the built in console app to access the iphone debugging log.
Tap on the ellipse three dots in the upper right hand corner and select help support then tap send app logs the mobile app device log will appear with places to enter a support case number if applicable and a description of the issue. See profiles and logs to download the profile. Slide the attach logs toggle to on i e.
You need to import this file from itunes to see all console events. The easiest method is to find the log is in settings on your ios device. Get details on providing logs reproducible test cases and other information that will help us investigate and diagnose reported issues.