The App Store Is Not Working
So try disabling the anti virus and then check if windows store starts working for you.
The app store is not working. When you restore an iphone it erases everything on it so a typical iphone restore looks like this. Restore your iphone in itunes. If windows store is still not working for you click on windows key r this will open command prompt.
If your app store is blank you d better check your network connection. If you have recently installed a security suite on your system that might be preventing windows 10 app store from working. These steps also work if the app won t load anything or stops while content is downloading.
Go command prompt mode. When the app store is not working on your iphone the next step is to restore your iphone. Even if you get your idevice under wi fi or cellular connection you can t download apps successfully if the network is unstable.
Back up your iphone to itunes or icloud. If you can t connect to the app store itunes store or other apple services here s what to do if you see a cannot connect message.